How to delete all information saved in Samsung Pass
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
You can use the Samsung Pass app to view, edit, or delete all saved information. When you delete your data, all biometric details, sign-in information, and app usage history stored on the device will be permanently removed. However, your Samsung account, agreement to the terms and conditions, and any data synchronised with Samsung Cloud will remain.
How to delete data
Follow the steps below to remove all information saved in Samsung Pass from your device. Once deleted, the data cannot be restored, so make sure to proceed only if you no longer need the stored information.
Step 1. Tap the Samsung Pass app.
Step 2. Tap the More (three dots) icon.
Step 3. Select Settings.
Step 4. Select Devices using Samsung Pass.
Step 5. Tap the More (three dots) icon of the connected device.
Step 6. Tap Remove.
Step 7. Tap Remove in the prompt.
Note:
- Menu names and paths may vary depending on the device model and software version.
- Before you start, make sure your device is connected to the internet and that you are signed in to your Samsung account.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
Thank you for your feedback!
Please answer all questions.
RC01_Static Content : This text is only displayed on the editor page